CLOTHING

ORDERING Info

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General Frequently Asked Questions

FeedBack

Q. Do you have any feedback?
A. Yes, I do :D Lots, actually!
*Pullip Style Forum under "starlisa" (here)
* Pullip_feedback under "ambitiouslove" (here).
* Garagesalejapan under "becauseimagirl" and "violenza" (here)
* eBay: "ambitiouslove" (here)
* JunkySpot/Dreamland forum: "ambitiouslove" (here)
* Dolly Market forum: "ambitiouslove" (here)
* Den of Angels forum: "ambitiouslove" (here)

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General Questions

Q. Are you a professional seamstress?
A. By all means, no! ^^; I sew as a hobby. I do help run the Embroidery department where I work, though, so I guess I am sort of "professional" ^^; I try my best and check all items so they can last for a long time with normal wear. However, there may be errors or imperfections in your order. That is how handmade items are, though ^^; I make all items one at a time, so none of them are exact duplicates like a robot made them or something. By placing an order by me, you are stating that you understand this. If there is a serious problem with your order, please contact me about it BEFORE GIVING FEEDBACK and we will discuss the details further. (If you come to me afterwards. I'll feel there is nothing else I can do ;_;)

Q. Is your house Smoke free/Pet free?
A. My home IS smoke-free and pet-free.

Q. How does payment work? What kinds of payment do you accept?
VERY IMPORTANT. DO NOT SKIP OVER THIS!~
A. I prefer any type of PayPal (Existing Balance, Bank Transfer, Credit Card, etc. eCheck payments will not be shipped until the payment clears. Please no Money Order or Concealed Cash. No matter what, I will not ship your item until the FULL payment/trade is received!

Please take a look at my feedback if you are feeling uneasy about ordering from me. I am a very honest person. If I cannot make an item I will refund you the money owed. I will stay in constant communication with you!

Sometimes I will accept trades for other items, especially if they are handmade.

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Questions Concerning Items

Q. What do you do?
A. I only do doll clothing, and that includes:
* Pullips
(Bodies: Type 1, 2, 3, 4, Obitsu))
* Dal,
* Namu/TaeYang
* Obitsu slim male bodies.
I try not to do anything I don't have a model for. I'm still learning, so for whatever you'd like done, I'll need CLEAR photos of it (if it's something I haven't done before). Please provide me accurate images (colors and costume details) of how you want the commission done as we are in the beginning stages of discussing the commission and prices. This way I won't have to back-track and can provide a correct pattern/fabric choices for myself the first time ^^
To be honest if you have something you'd like me to do, just ask and I'll try it ^^; If I can't do it I will be honest and tell you. If I have any problems with your order I will be honest and tell you.

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Questions about Order Cancellations or Damaged Items

Q. Under what terms would you cancel my order?
A. I rarely cancel any order. The first reason would be because I did not hear from you in a week (7 days) and someone else had contacted me wanting to place an order.

If you bugged me all over the place about the status of your item, I would probably cancel your item. I mean... it will get done! If I am having an unusually frustrating time with you, I have the right to cancel your order. Of course I would give you a refund though :P I might cancel an order if I cannot make the item requested as well. This I will use under my own discretion, though. It is rare I will cancel an order.

This is very uncommon and extremely rare, but there are a few circumstances when I will not accept someone's order. One would be if I cut off orders for a break ^^; Second would be if I've had difficult transaction(s) with you. Third would be if you are a scammer and/or have extremely horrid feedback. Fourth, I reserve the right not to not accept an order under any circumstance.

Q. What if I have a problem with the order/it was damaged in shipment?
A. PLEASE e-mail me the detailed problems with your order. Depending on the damage and I find it was my fault, I will offer to remake it for free and you can:
* Choose to have a refund of the item (which will be given after item has been returned to me and is in my hands). This will not include shipping, though.
* Keep the item.
No matter what option you choose, I will make another one to send to you, no charge, no strings attached. I promise that I will not be angry or upset about this! It is mistakes that help me learn more. I'd rather you tell me through email first before bad-mouthing me and leaving me negative feedback everywhere under the sun. We can solve these kinds of things quite peacefully :)

Special Note regarding commissioned items: When I email you photos of your completed commissions please tell me THEN if you want a change. I cannot make changes after the item has been shipped to you. Only if there is a serious problem (wrong size, something fell off...) will I remake/refund the item. The final photo viewing and conversation is THE LAST TIME you can make any changes before shipment!!!

I check all my items prior to shipping but sometimes I might accidentally overlook something, as I am human and absolutely not perfect. I apologize profusely if this happens though. I always try to work with 'Ambitious Love'!

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All Other Questions

If you have any questions, please feel free to contact me at ambitiouslove@gmail.com and I will get back to you as soon as I can. Thank you!

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